FAQs
How does the lion & ruff luxury Ultracomfort bed work?
A. Our beds provide a safe space for your pup to relax in, with the raised rim, ultra soft padding and covers it allows them to mimic being hugged by their mother.
Are the beds machine washable?
A. Yes! All of our beds are machine washable.
What size bed should I get?
A. We accomodate all sizes from kittens all the way to German Shepards and even larger. Please check our size guide on the product page.
How do you support the aspca?
A. Please reach out to us at lionruff@glenn-co.com
What Payment Methods Are Accepted?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal.
Do You Ship Internationally?
A. We primarily ship to the United States, Canada, and United Kingdom. We can ship to most other countries as well, though! Feel free to reach out and see if we can ship to you.
How long will it take for my order to arrive?
A. It will usually take 7-15 business days for all orders to arrive. Shipping times vary based on customer location and from product-to-product; based on demand and shipping location. You can track your order here, https://www.lionruff.com/tools/track-your-order
Can I cancel my order?
A. If you want to cancel your order please contact our support team within 24 hours of the purchase. There is no guarantee that we can cancel your order after that timeframe as we start processing orders immediately.
How do I return an item?
A. Please reach out to us at lionruff@glenn-co.com